FAQs Page

About Project

We collaborate with you to define requirements up front and manage any changes through a clear approval process.

We schedule regular check‑ins and provide access to a shared dashboard for real‑time status tracking.

Yes—each engagement has a single point of contact who coordinates the team and keeps you informed.

We use an agile approach, enabling iterative development and rapid response to feedback.

Absolutely—we handle deployment and offer ongoing maintenance and support after your solution goes live.

About Payment

We accept bank transfers, major credit cards and PayPal for all project and subscription payments.

Subscription fees are billed monthly on the same day each month unless you opt for an annual plan.

Yes—a deposit is typically taken at project kickoff, with subsequent milestones tied to deliverables.

You can pause or cancel future charges at any point; work already completed is non‑refundable.

We don’t apply penalties immediately, but persistent late payment may result in service suspension until the account is settled.

Other Questions

Absolutely—client confidentiality is a priority, and we’re happy to sign NDAs before discussing project details.

Yes, we have extensive experience migrating data securely from legacy platforms to modern solutions.

We can provide hands‑on training sessions and documentation to ensure your team is confident using the new system.

Yes—we tailor our processes to support organisations of all sizes, from early‑stage startups to multinational corporations.

Support is available via email and phone, and we prioritise bug fixes according to their severity and impact.

Our Support Center

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